Symantec Sucks: Item 3: The War of LU1812

2007-10-04

Item 3: The War of LU1812

My fairly new Acer laptop came with a trial of Norton Internet Security 2007.

When I run LiveUpdate it generates the world-famous LU1812 error message. So I follow the links and their support website tells me to wait two weeks and try again.

Link: "...wait two weeks and then run LiveUpdate again."

I've been waiting about two months.

If I follow the link to the next option, it tells me to uninstall the stupid thing! That's it, they just give up.

Link: "...double-click the Norton Removal Tool icon."

Idiots!!

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Symantec fanboy OkiNava wrote:

"For EVERY blog posting that SSBC posts there will be response from this blog."

In other words, he seemed to be very upset that I dared to criticize his favorite software company. So he promised the world that for "EVERY" post made here, he was going to post a rebuttal on his blog.

He posted three (3) rebuttals. Three.

That leaves about 125 rebuttals to go. LOL.

Perhaps he stumbled across some of the 'priceless' screen captures of blatent bugs and stupid errors and realized that there isn't really any rebuttal to that sort of documentary evidence.

OkiNava has another blog called "Norton Rocks". Almost rhymes with Northern Rock, a failed bank in the UK. Or perhaps he spelled "...Sucks" wrong.

Face facts. Norton Internet Security 2007 edition was indefensibly bad. There's nothing to argue about. NIS 2008 was not much better. One might as well try to claim that Cambodian dictator Pol Pot "was simply misunderstood."

For every action there is a reaction. Symantec screwed up big time with NIS 2007. This blog is a direct consequence of their terrible mistakes and incompetence.

Since they've never explicitly admitted that they sold horrible software and wasted the time of many people, then this blog will remain a semi-permanent record of their utter failings.

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